Popular Articles
Change in Layout - February 2023
Client scheduling has often leaned towards appointment scheduling. Today's update will make delivery scheduling a larger focus of client scheduling and inline with more furniture banks operations. Changes Main View The referral menu changes to New ...
Volunteer check-in and out
The check-in board lists volunteers alphabetically by their last name. Volunteers can quickly find their names using the sidebar. For example, if a volunteer's name is Richard Purnell they would press , which will jump the board to the Ps, and then ...
Adding Custom Reference Code
Adding your own custom reference code is easy. Navigate to the volunteer profile and click on the current reference code. On clicking the code it will open a box. Enter the code you wish to use and save. Codes can be up to 10 characters long. Upon ...
Removing a pick up from a route
To remove a pick up from a route first navigate to the schedule on the side menu Then click on the route you wish to edit. Once you are in the route click remove. Once you click on remove the buttons under the stop should change. Next click on the ...
Cancel/Reopen a request
Cancel a request To cancel a request, navigate to the request and click the red button labeled cancel at the top right of the request. Requests cannot be cancelled if they are in route. Please follow this article first - Removing a pick up from a ...